You can use this function to retrieve the password for your school’s master account. For login details of individual test administrator accounts or to unlock any test administrator accounts, please contact your school Principal or NAPLAN Coordinator.

To retrieve the password for your school account, please enter your username and the security (catchpa) code below and click ‘Submit’. If correct details are submitted, an email will be sent to the Principal who submitted the Statement of Compliance in 2023.

If the username is unknown, or if you are a new Principal, please contact the NAPLAN Helpdesk via email vcaa.naplan.help@education.vic.gov.au to retrieve your school login details.

For further assistance accessing this website, please contact the NAPLAN Helpdesk on 1800 648 637.